We have a team of experts who specialize in digital hotel operations. We take over all your reception activities and handle all front and back office tasks remotely 24/7!
This allows you to concentrate on the essentials, namely the guests on site. Free yourself from the non-stop hustle and bustle between check-ins, e-mail traffic and phone calls. We give you and your team the freedom to focus on what matters: genuine hospitality. With our help, you can finally switch off - even on vacation.
Our service ensures constant availability and reliability, while keeping costs low and increasing efficiency. Say goodbye to staff shortages and embrace worry-free, efficient guest care.
Would you like to outsource your front office or the entire hotel?
01:Front office
Self check-in
Our service allows your guests to check in and out independently at any time of day or night. We take care of information requests and ensure personalized assistance at all times, without the need for additional staff on site.
24/7 Online Reception & Reservations Management
Hotels and serviced apartments can entrust us with the complete management of reception and reservations. This includes handling group inquiries and responding to online reviews. Of course, we are available around the clock for all guests.
Digital concierge
With digitalized communication, we ensure that your guests are always well informed and involved - in their preferred language and via their desired channels. We help you to improve your guests' experience by regularly reviewing and evaluating the guest journey.
Operational optimization for hotels
Our service aims to streamline your hotel's operations, reduce working hours and improve overall efficiency.
AI integration into PMS
We integrate artificial intelligence to automate repetitive tasks, provide data-driven insights and improve the guest experience through personalization.
02:Revenue management
Market evaluation & onboarding
Maximize your revenue with our personalized hotel strategy and positioning service. We determine the appropriate price range and ensure tool fit and PMS synchronization, enabling effective revenue management for your hotel.
Daily Revenue Management
Optimize your hotel's revenue streams with our dynamic pricing and distribution service. We use a market analysis tool and human expertise to set optimal prices and ensure rate parity across all channels. Our services also include direct booking campaigns and promotions, such as upsells.
Reporting
Stay informed about your hotel's financial performance with our monthly reporting service. Our revenue management experts analyze your data and provide regular valuable insights to improve your revenue streams and increase profitability.
01:Front office operations
Professional
Includes everything from the Premium package plus: