I've sat across the table from independent hotel owners doing five jobs that shouldn't exist on one person's plate. General manager during the day. Night reception when someone calls in sick. IT support when the booking engine breaks. HR department when a seasonal hire doesn't show up. And somewhere in there, the actual owner, the person who's supposed to be thinking about where the business goes next. If that list sounds familiar, you're not managing a hotel. You're doing fi

Gen Z and Gen Alpha are reshaping hospitality with tech, sustainability, and flexibility. Discover how hotels must adapt to stay competitive

The hospitality industry is evolving rapidly, is your hotel ready for the future? The hotel industry is evolving rapidly, driven by guest expectations, technological advancements, and market shifts. Are you sure your operations are ready for what’s next? Clinging to traditional setups can leave even the best hotels behind. Here are common beliefs that may hold you back in today’s fast-changing hospitality landscape. Do you recognize yourself in any of these? “My team is manag

In a recent collaboration with apaleo and ailean.io, we organised our first webinar about operational AI. Along with that, apaleo asked about our opinion on the most effective methods for increasing AI literacy among hotel staff. Enjoy: True transformation starts with people. Ensuring your workforce is not only aware of AI but also prepared and excited to work with it is essential to a successful implementation. In collaboration with Fraunhofer IAO and the FutureHotel Innov