We are hoteliers -
Our story
In 2021, we started taking over vacant hotels and converting them into modern accommodation in just four weeks. We worked with a high level of digitalization and efficiency.
Today, we manage four hotels and numerous serviced apartments profitably, innovatively and completely digitally. Whether online check-in, booking processes, revenue management or digital concierge, you can outsource all digital services to us.
Our stats
Answering time to
guest chats
55 sec
Guests per year
40k
Units handled by 4 Cloud receptionists
300+
number of chats answered in one year
10k +
Real estate
Hospitality management
Events & Tour operations
Tech & Software engineering
Customer services
Hotel operations
our backgrounds
about us
Our team is driven by efficiency, pragmatism, and dynamism. We strive to provide solutions that streamline operations and enhance guest experiences with practical approaches. With our diverse industry backgrounds we find creative and out of the box solutions.
Alexandros Tyropolis
Chair & Co-Founder
Serial entrepreneur in Real-Estate, Tech & Hospitality with a focus on lean, efficient & profitable operations.
Sofia Strahl
CEO & Co-Founder
EHL standout, tackling every challenge with an impressive dedication and strategic approach. Excited by everything that challenges conventional hospitality.
Alexandra Bircher
Operations Manager
With 12+ years in hotel operations and guest experience, Alexandra is the Operations Manager at hostz, leading digital check-ins and automated guest communication to streamline services. She holds an Executive MBA and a Bachelor’s in Tourism.
Giulia Bruno
Quality Assurance
Giulia focuses on ensuring high-quality communication and smooth processes, with a strong emphasis on maintaining a positive online reputation. She is responsible for training the customer service team to consistently uphold high service standards.
Sharon Popovic
Cloud Reception Team Lead
Steering guest relations with a seasoned hand, bringing a wealth of hospitality knowledge ranging from cruise ships to remote services.
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Darleane Shane De Leon
Cloud Reception Supervisor
Darleane ensures seamless guest experiences at hostz, connecting operations with support. With a background at Marriott and in Tourism Management, she combines front desk know-how with expertise in PMS and OTA systems.
Our team
Our experts
Simon Wakefield
Expert in Hotel Revenue Management and Strategy Specialist
Simon is a results-driven Hotel Director specializing in revenue management and data-driven strategies. He leverages technology to optimize operations, guest experiences, and business performance, with expertise in hotel tech, P&L management, and forecasting.
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Mona Krüger
Expert in Revenue Management & Sales
With a strong foundation in the hotel industry, Mona is an experienced Sales & Revenue Manager who excels in pricing optimization and strategic sales, leveraging her expertise in PMS, channel managers, CRS, and RMS to drive hotel success.
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Bettina Bülte
Advisory to hostz
Bettina Bülte is a senior executive with over two decades of international leadership experience in the hospitality, tourism, and real estate industries. Her expertise encompasses large-scale hotel development, organizational governance, and strategic operational transformation. She has successfully guided global hotel brands in enhancing guest experience, shaping corporate culture, defining brand architecture, and driving excellence in service delivery.
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