We are hoteliers -
Our story
In 2021, we started taking over vacant hotels and converting them into modern accommodation in just four weeks. We worked with a high level of digitalization and efficiency.
Up to today, we have been managing 10 hotels and 300 + serviced apartments profitably, innovatively and completely digitally. Whether online check-in, booking processes, revenue management or digital concierge, you can outsource all digital services to us.
Our stats
Answering time to
guest chats
55 sec
Guests per year
70k
Units handled by 7 Cloud receptionists
500+
number of chats answered in one year
12k +
Real estate
Hospitality management
Events & Tour operations
Tech & Software engineering
Customer services
Hotel operations
our backgrounds
about us
Our team is driven by efficiency, pragmatism, and dynamism. We strive to provide solutions that streamline operations and enhance guest experiences with practical approaches. With our diverse industry backgrounds we find creative and out of the box solutions.
Alexandros Tyropolis
Chair & Founder
Serial entrepreneur in Real-Estate, Tech & Hospitality with a focus on lean, efficient & profitable operations.
Giulia Bruno
CEO
Giulia brings deep experience in quality management, operations, and guest communication. As CEO, she focuses on building smart digital solutions that help hotels and serviced apartments run more efficiently, deliver consistent service, and create better guest experiences.
Luciano Accorinti
Front Office Manager
Driven by the principle of going above and beyond, Luciano brings 7 years of front office experience to hostz, ensuring disciplined execution, operational accuracy, and a guest experience that stands out.
Diana Uljanow
IT & Processes Specialist
Diana combines strong operational expertise with a focus on systems, digital solutions, and process optimization, delivering efficient hotel IT operations and seamless processes, supported by a 7-year background in hospitality.
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Darleane Shane De Leon
Cloud Reception Supervisor
Darleane ensures seamless guest experiences at hostz, connecting operations with support. With a background at Marriott and in Tourism Management, she combines front desk know-how with expertise in PMS and OTA systems.
Aicha Kaafar
Cloud Reception Supervisor
Aicha brings international experience in hospitality, real estate, and customer support. With a background in chalet listings in the French Alps, social media management in real estate, and 4 years in global customer support, she supports Hostz cloud reception with strong communication and guest-focused service.
Our team
Our experts
Simon Wakefield
Expert in Hotel Revenue Management and Strategy Specialist
Simon is a results-driven Hotel Director specializing in revenue management and data-driven strategies. He leverages technology to optimize operations, guest experiences, and business performance, with expertise in hotel tech, P&L management, and forecasting.
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Mona Krüger
Expert in Revenue Management & Sales
With a strong foundation in the hotel industry, Mona is an experienced Sales & Revenue Manager who excels in pricing optimization and strategic sales, leveraging her expertise in PMS, channel managers, CRS, and RMS to drive hotel success.
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Bettina Bülte
Advisory to hostz
Bettina Bülte is a senior executive with over two decades of international leadership experience in the hospitality, tourism, and real estate industries. Her expertise encompasses large-scale hotel development, organizational governance, and strategic operational transformation. She has successfully guided global hotel brands in enhancing guest experience, shaping corporate culture, defining brand architecture, and driving excellence in service delivery.
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